These tools have the potential to create enormous value for the global economy at a time when it is pondering the huge costs of adapting and mitigating climate change. At the same time, they also have the potential to be more destabilizing than previous generations of artificial intelligence. They are capable of that most human of abilities, language, which is a fundamental requirement of most work activities linked to expertise and knowledge as well as a skill that can be used to hurt feelings, create misunderstandings, obscure truth, and incite violence and even wars. Fresh, creative insights are invaluable, but in our experience many companies run into difficulty less from a scarcity of new ideas than from the struggle to determine which ideas to support and scale. At bigger companies, this can be particularly problematic during market discontinuities, when supporting the next wave of growth may seem too risky, at least until competitive dynamics force painful changes. Robert Galford, who has taught at Columbia and Kellogg as well, is a managing partner of the Center for Executive Development. Listed 5 out of 20 times. Walter Kiechel has been the editorial director of Harvard Business Publishing and the managing editor at Fortune magazine. He has written articles and columns on all aspects of business and is the author of a previous book, Office Hours: A Guide to the Managerial Life (Little, Brown, 1989). He received AB, MBA, and JD degrees from Harvard, and served five years in the U.S. Navy. Skills form the capabilities and competencies of a company that enables its employees to achieve its objectives. 5. Style

The best valuation book just got better. This edition’s greater emphasis on what drives value and how to measure it will improve the way practitioners conduct financial analysis and, ultimately, make strategic decisions. It is required reading for all executives.” (Professor Benjamin C. Esty, Harvard Business School, author of Modern Project Finance: A Casebook) For women in particular, remote work is a mixed blessing. It boosts flexibility—not needing to be physically co-located with fellow workers enables independent work and more flexible hours—as well as productivity, with less time wasted commuting. Yet remote work also may increase gender disparity in the workplace, exacerbating the regressive effects of COVID-19. The female workforce in many economies is more highly concentrated in occupational clusters like healthcare, food services, and customer service that have relatively low potential for remote work. Previous MGI research on gender parity found that jobs held by women are 19 percent more at risk than jobs held by men simply because women are disproportionately represented in sectors most negatively affected by COVID-19. One European bank has leveraged generative AI to develop an environmental, social, and governance (ESG) virtual expert by synthesizing and extracting from long documents with unstructured information. The model answers complex questions based on a prompt, identifying the source of each answer and extracting information from pictures and tables.

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With nine months of experience under their belts, more employers are seeing somewhat better productivity from their remote workers.

Alternative Mini-Games

Before integrating generative AI into operations, pharma executives should be aware of some factors that could limit their ability to capture its benefits: How do leading companies stimulate, encourage, support, and reward innovative behavior and thinking among the right groups of people? The best companies find ways to embed innovation into the fibers of their culture, from the core to the periphery.